Frequently Asked Questions

No. The ingredients contain in the product are primarily botanical extracts. It uses the latest dermatological advancements in its unique formulation of natural ingredients.

DR's Secret skincare products are tested annually for hormones, steroids and a panel of 300 odd western drugs to ensure that no contaminants are present in their product formulas. 

DR's Secret formulas are complied to regional and international regulations such as the ASEAN Cosmetic Directive and European Commission. Formulas are consistently monitored  to ensure that they do not contain prohibited ingredients and meet stringent quality requirements across every batch produced. 

Additionally, DR's Secret skincare ingredients are screened against regional and international cosmetic regulations and guidelines and the cosmetics are manufactured in accordance to Good Manufacturing Practice (GMP) standards. 

Yes. It is highly recommended that all users, especially new beginners to be attached to a skin buddy/consultant. 

DR's Secret only sell their products on its official website or through skin buddy. 

You can choose to buy directly from DR's Secret official website but you will not be entitled to any available promotions, birthdays perks as they are only given when you sign up through a skin buddy.   

It's always better to to speak to a skin buddy first before you make any impulse purchase. Talk to them, let them analyse your problem and with their past experiences, they will be able to advise you the best suitable products for you.   

Yes, It is also known as Network Marketing or Direct Selling. 

A MLM has the advantages of having a stronger and more sustainable relationship between customer and seller, compared to other types of business. Sellers may engage in more personal interactions with customers and take initiative to build a healthy business relationship that can turn into a friendship.

This will greatly benefits a skincare user as after-sales services are very important to keep track of existing customers' skin condition and help them work on reaching their skin goals.  

Unlike DR's Secret skincare, this kind of close interaction between seller and buyer are not seen in other skincare brands where there is no after-sales service provided. 

Additionally, if you are using over-the counter or drug-store skincare brands, there is zero benefit when you stay loyal to this skincare brand for so many years or even when you introduced friends or family members to their products.

Whereas, a MLM business framework has enabled DR's Secret skincare user to be entitled to rebate whenever they buy products or when they introduce newcomer to the brand.   

DR's Secret only sell their products on its official website or through skin buddy/consultant.

They have tight regulation against buying or selling through other channel like Lazada and Shopee. Do not buy DR's Secret skincare products from there, as they might be counterfeit goods.

Contact a skin buddy for prompt reply on product's enquiries.